92pkrk Privacy Policy – Data Protection Statement

In this Privacy Policy, the following terms carry the meanings set out below:

• "92pkrk," "We," "Us," "Our" — the operator of the 92pkrk platform and all associated digital properties at 92pkrk.net.
• "Platform" — the 92pkrk website, mobile application, and all digital services accessible under the 92pkrk brand.
• "Player," "You," "Data Subject" — any natural person who registers or interacts with the 92pkrk Platform.
• "Personal Data" — any information that identifies or can be used to identify a natural person, directly or indirectly, including name, CNIC number, mobile number, financial data, and device identifiers.
• "Processing" — any operation performed on Personal Data, including collection, storage, use, disclosure, and deletion.
• "CNIC" — Computerised National Identity Card issued by NADRA, Pakistan.
• "Third Party" — any organisation or individual that is not 92pkrk, its employees, or the Data Subject in question.

92pkrk acts as the Data Controller in respect of all Personal Data collected from Pakistani players and website visitors through the Platform. As Data Controller, 92pkrk determines the purposes and means of processing Personal Data and is responsible for ensuring that such processing is carried out in accordance with this Privacy Policy and applicable data protection law.

92pkrk operates under an international gaming licence. Regulatory obligations under that licence include mandatory age verification, anti-money laundering checks, and responsible gaming monitoring — all of which involve the processing of personal data. This Policy governs how such processing is conducted.

92pkrk collects Personal Data in several categories depending on the nature of your interaction with the Platform. The table below summarises the main categories of data collected, together with typical examples and the context in which collection occurs.

When you visit 92pkrk.net, certain Technical Data is collected automatically by our servers and analytics systems, including your IP address, approximate geographic location, device characteristics, browser version, and page navigation patterns. This data is used to maintain platform security, diagnose technical issues, and improve the overall player experience.

92pkrk processes your Personal Data only for legitimate, specified purposes. The primary purposes for which your data is used are:

• Account Management: Creating, maintaining, and securing your 92pkrk account, processing your login sessions, and managing account preferences and settings.
• Identity and Age Verification: Confirming that you are a real individual who is 21 years of age or older and legally permitted to use the Platform, in compliance with our international gaming licence requirements.
• Payment Processing: Processing deposits from and withdrawals to your registered Pakistani payment accounts (JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, bank transfer), and maintaining accurate transaction records.
• Fraud Prevention and Security: Monitoring account activity for signs of fraudulent transactions, unauthorised access, account sharing, or other security threats to your account and the wider platform.
• Anti-Money Laundering (AML) Compliance: Conducting required checks on the source and destination of funds transacted on the Platform, as required by our international gaming licence obligations.
• Responsible Gaming: Monitoring gaming behaviour to identify patterns that may indicate gambling-related harm, enforcing deposit limits, session restrictions, and self-exclusion arrangements at your request or where required by our responsible gaming framework.
• Customer Support: Responding to queries, resolving complaints, and maintaining records of communications for quality assurance and dispute resolution purposes.
• Marketing (with Consent): Sending you promotional offers, bonus notifications, and platform updates via your registered mobile number, where you have provided explicit consent to receive such communications. You may withdraw this consent at any time through your Account settings.
• Platform Improvement: Analysing aggregated, anonymised usage data to improve the Platform's functionality, performance, game selection, and overall user experience for Pakistani players.

92pkrk processes your Personal Data under one or more of the following legal bases, depending on the specific processing activity:

• Contractual Necessity: Processing required to fulfil our obligations to you under the 92pkrk Terms and Conditions — including account creation, payment processing, and the delivery of gaming services.
• Legal Obligation: Processing required to comply with our obligations under our international gaming licence, including age verification, AML procedures, and responsible gaming monitoring and reporting.
• Legitimate Interests: Processing carried out in pursuit of 92pkrk's legitimate business interests — including fraud prevention, platform security, and internal analytics — where those interests are not overridden by your data protection rights.
• Consent: Processing activities that are based on your explicit consent, principally the sending of direct marketing communications. You may withdraw your consent at any time by updating your communication preferences in Account settings or by contacting our support team.

92pkrk does not sell your Personal Data. We may share your data with the following categories of recipients, and only to the extent necessary for the specified purpose:

Financial transaction data is shared with payment processors facilitating your deposits and withdrawals — including JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank. These processors act as independent data controllers in respect of their own processing activities and are subject to their own privacy policies and applicable financial regulations.

Identity and age verification data, including CNIC information, may be shared with third-party know-your-customer (KYC) verification service providers engaged by 92pkrk to carry out mandatory identity checks. These providers process data solely for verification purposes under contract with 92pkrk.

Gaming activity data (including session identifiers and game round data) is shared with licenced game content providers — such as Evolution and Pragmatic Play — to the extent necessary to deliver live dealer games and other third-party casino content. These providers do not receive your identity or financial data.

92pkrk may be required by its international gaming licence, applicable law, or court order to disclose certain player data to relevant regulatory bodies, law enforcement agencies, or financial intelligence units. Where legally permissible, 92pkrk will notify you of such disclosure.

Personal Data may be shared with affiliated entities within the 92pkrk corporate group for internal administrative, compliance, and platform development purposes, subject to the same data protection standards as set out in this Policy.

92pkrk uses cookies and similar tracking technologies to enable the Platform to function correctly, to personalise your experience, and to collect analytics data that helps us improve the Platform for Pakistani players.

• Strictly Necessary Cookies: Required for the Platform to function. These include session cookies that maintain your logged-in state and security cookies that prevent cross-site request forgery. These cookies cannot be disabled without affecting your ability to use the Platform.
• Functional Cookies: Used to remember your preferences and settings — such as language preference, odds format selection, and responsible gaming settings — across sessions.
•  Analytics Cookies: Collect anonymised data about how players navigate the Platform — which pages are visited, how long sessions last, and where technical errors occur. This data is used solely for Platform improvement and is not linked to your individual account.

You can manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies will prevent you from logging into your 92pkrk account. Browser-level cookie controls do not affect data already collected prior to the change in your settings.

92pkrk retains your Personal Data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law and our international gaming licence obligations. The following general retention periods apply:

• Account and Identity Data: Retained for the duration of your active Account and for a minimum of five (5) years following Account closure, as required by anti-money laundering and gaming licence regulations.
• Financial Transaction Data: Retained for a minimum of five (5) years from the date of each transaction, in compliance with financial record-keeping obligations.
• Gaming Activity Data: Retained for five (5) years from the date of each gaming session or bet for dispute resolution, responsible gaming monitoring, and regulatory audit purposes.
• Customer Support Communications: Retained for three (3) years from the date of the relevant interaction, unless the communication relates to an unresolved dispute or regulatory investigation.
• Marketing Preferences: Retained for the duration of your Account. Where consent for marketing communications is withdrawn, that preference is recorded and retained to prevent inadvertent future contact.

At the end of the applicable retention period, Personal Data is securely deleted or anonymised such that it can no longer be linked to you as an individual.

92pkrk implements appropriate technical and organisational measures to protect your Personal Data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and 92pkrk servers.
• Encrypted storage of sensitive data at rest, including CNIC information and financial identifiers.
• Role-based access controls limiting access to Personal Data to authorised personnel with a legitimate need to access such data.
• Real-time monitoring of login activity and anomalous account behaviour to detect unauthorised access attempts.
• Regular security assessments and penetration testing of Platform infrastructure.
• Mandatory security training for all employees who handle personal data in the course of their duties.

In the event of a data security incident that is likely to result in high risk to your rights and freedoms, 92pkrk will notify affected players without undue delay in accordance with applicable regulatory requirements.

As a Data Subject whose Personal Data is processed by 92pkrk, you have the following rights, subject to applicable law and the exceptions provided for under our regulatory obligations:

To exercise any of the above rights, please contact 92pkrk's support team at [email protected]. We will acknowledge your request within 72 hours and aim to fulfil it within 30 days, subject to the complexity of the request and any applicable legal restrictions.

92pkrk is strictly an adult platform. The Services are not directed at, and are not intended for use by, any individual under the age of 21. 92pkrk does not knowingly collect Personal Data from individuals under 21 years of age.

Where 92pkrk becomes aware that an Account has been registered by a minor, or that Personal Data has been submitted by an individual under 21, we will immediately close the Account, delete the associated Personal Data, and report the matter as required by our licensing obligations. Any balance associated with a minor's account will be forfeited.

As an internationally licenced platform, 92pkrk may transfer Personal Data to and process it in countries outside Pakistan, including the jurisdiction in which 92pkrk holds its gaming licence and the locations of third-party service providers.

Where such transfers occur, 92pkrk ensures that appropriate safeguards are in place to protect your Personal Data to a standard equivalent to that required by applicable data protection law. These safeguards may include contractual clauses requiring recipients to maintain equivalent data protection standards, or transfers to jurisdictions that maintain adequate data protection frameworks.

92pkrk reserves the right to update this Privacy Policy at any time. Where changes are material — for example, where we introduce new categories of data processing or share data with new categories of third parties — we will notify registered players via their registered mobile number or through a prominent notice on the Platform at least 14 days before the changes take effect.

For non-material changes — such as corrections of typographical errors or clarifications of existing policy language — we may update this Policy without prior individual notification. The "Effective Date" at the top of this page will always reflect the date of the most recent version.

Your continued use of the 92pkrk Platform after the effective date of any update constitutes your acceptance of the revised Privacy Policy. If you do not accept the updated Policy, you must cease use of the Platform and contact our support team to arrange Account closure and data deletion in accordance with Section 8 above.

For any questions about this Privacy Policy, to exercise your data subject rights, or to raise a complaint about 92pkrk's data processing activities, please contact us using the details below.

If you are not satisfied with how 92pkrk has handled your privacy enquiry or data subject request, you may escalate your complaint to the relevant data protection authority in the jurisdiction governing 92pkrk's international gaming licence. Details of the applicable supervisory authority are available on request from our support team.